Dynamics 365 Project Service Automation (PSA) empowers enterprises to build strong customer relationships by delivering superior project experiences within budget and on time while driving profitability and improving employee productivity. It unifies all aspects of your project life cycle in a single solution.
Cambay Digital helps you leverage a customer-centric service delivery model to optimize your resources and accurately forecast project profitability. We help our customers to innovate using this custom-environment application by leveraging its strong project planning capabilities to forecast cost, effort, and revenue with precision.
Discover how Dynamics 365 Project Service Automation helps you plan a complete project life cycle – from prospects to invoices – in a single solution.
The PSA application empowers organizations to effectively manage and deliver project services end to end and earn customer trust. You can accurately predict cost, effort, and revenue using its powerful project planning capabilities, including Microsoft Project integration. You’ve access to intuitive dashboards to review and track all costs and time. You get actionable customer feedback and insights from Microsoft Forms Pro (it is a part of PSA).
The PSA offers you real-time visibility to resources, and you can optimally utilize those to streamline your scheduling process. It is easy to accurately measure resource utilization, from real-time dashboards, for intelligent decision making and billing purposes. The PSA also empowers consultants to hone their skills and put those to use in the project conceptualization and implementation phase.
The PSA gives a unified overview of the product and project-based opportunities that help you prioritize deals. It also enables you to interact directly with customers on the resource needs, the scope of the project, etc. It ensures seamless sales collaboration and helps you monitor labor rates, creating work statements, and more.
The PSA expedites time to market, unifies your service environment, and transforms your customer interactions, powered by artificial intelligence (AI). It reduces the cost and protects your data.
Leveraging audio, video and document management, the PSA application enables smoother collaboration among project teams and identifies projects risks that helps teams in proactively responding to those, while ensuring profitable service delivery. It facilitates customer billing anytime, anywhere.