Dynamics 365 for Customer Insights
Unified customer data to tap intelligent insights for faster conversions

Dynamics 365 for Customer Insights offers intelligent tools that help you tap customer insights for faster conversions and driving personalized customer experiences. These applications tap the power of data from multiple sources – transactional, behavioral, and observational - to build a unified customer profile and dig into a deeper understanding of customers.

Enterprises are hard-pressed to sift through petabytes of data to understand customer behavior and actions for delivering personalized and more contextual experiences.

Cambay Digital helps you eliminate data silos and harness intelligent customer insights contained within Microsoft Graph. This enables you to identify and disseminate AI-driven key customer insights to significant stakeholders within your organization. It ultimately helps you devise a smarter plan of action to gain a sustainable competitive edge.

Power personalized customer experiences and maximize customer lifetime value with Dynamics 365 Customer Insights

Discover how Dynamics 365 Customer Insights helps you build custom business applications and gaining deeper insights by leveraging intelligent dashboards.

Dynamics 365 for Customer Insights

360-degree of customer profiles

This application pulls together all transactional, observational, and behavioral data to collate a unified view of your customer profiles. It also plugs in AI-enabled customer identities and recommendations. Microsoft Graph and other features enable market trends and customer feedback to enrich customer profiles.

Actionable intelligent customer insights

Use AI and Machine Learning (ML) to connect discrete data sets into a comprehensive view of your customer profiles with predictable churn, product recommendations, and other predictable behavior to glean actionable customer insights and then activate workflows as a response to customer signals.

Build custom apps tailored to your needs

Get intuitive and contextual experiences by plugging in customer insights with the financial, operational, and transactional IoT data to create custom ML-driven apps, best suited to your specific requirements.

Leverage the customer insights for faster time to value with Dynamics 365